Customer Service Associateの求人／Dow Jones (Japan) K.K
- 年齢不問
- 外資系
- 残業なし,少ない
仕事内容
Job Responsibilities
Ability to communicate with our global customers in both written and spoken Japanese and English within a corporate environment
Provide excellent customer service to customers in a courteous, effective and timely manner to ensure resolution of customer contacts
Ensure all relevant procedures are followed from beginning to resolution
Make independent decisions to resolve customer issues with strong problem solving and negotiation skills
Work closely with customers and credit card service provider and make sure the payment transactions is completed seamlessly.
Perform administrative functions as may be required in order to fulfill member requirements.
Job Requirements
Speaks native Japanese and fluent English within corporate environment
Ability to quickly establish trust and reliability over the phone
Ability to listen, empathize, and effectively handle challenging customers in a professional and pleasant manner
Sound judgment and a commitment to customer satisfaction with the ability to build and develop relationships to identify problems, assess needs, and find solutions
Ability to maintain a positive attitude in an often busy and intense environment
Strong aptitude and desire to learn new technical systems and applications
Ability to maintain a positive attitude in an often busy environment
Attention to detail and the ability to prioritize and meet deadlines
Ability to follow a set of procedural guidelines to a very high accuracy level
How do I apply?
Dow Jones offers an exceptional opportunity to work for one of the world’s leading financial and business news companies. We invite interested candidates to submit a cover letter and detailed resume stating your qualifications, contact details and current and expected salary at our Career Site.
https://dowjones.wd1.myworkdayjobs.com/Dow_Jones_Career/job/Tokyo/Customer-Service-Associate--Japanese-Speaking-_Job_Req_20277
募集する理由
人員の補充
募集要項
| 職種 | Customer Service Associate |
|---|---|
| 会社名 | Dow Jones (Japan) K.K |
| 雇用形態 | 正社員 |
| 給与 | Around JPY3,000,000 - 4,500,000 annually |
| 勤務地 | 東京都1-5-1 Otemachi, Chiyoda-ku |
| 最寄り駅 | 東京駅 |
| 転勤 | なし |
| ﾏｲｶｰ通勤 | 可(駐車場なし) |
| 就業時間 | 9:00 ~18:00 |
| 休憩時間 | 60分 |
| 休日 | シフト制 |
| 週休二日 | シフトによる |
| 必要な資格,免許 | Speaks native Japanese and fluent in English within corporate environment |
| 学歴 | 大卒以上 |
| 経験 | 1 |
| 採用人数 | 1人 |
待遇・福利厚生
| 加入保険 など |
健康 |
|---|---|
| 通勤手当 | 実費支給 上限あり ¥50,000 per month |
| 育児休業取得実績 | なし |
| 定年制 | なし |
| 再雇用 | あり |
応募方法
| 応募方法 |
|
|---|---|
| 選考方法 | 面接 |
| 必要書類 | 履歴書 |
会社情報
| 会社名 | Dow Jones (Japan) K.K |
|---|
